Special Events – Detail GENERAL INFO ( for large events) Refunds: Cancellation; we will refund the full amount 2 weeks before event date; 50% if you inform us 24 hours before START of event, after which NO REFUNDS. You must contact Karen at (828)-215-1177 100% payment refunded if the organizer cancels the event. (A 10% usage fee will apply for all Paypal refunds)